Question and Answer about Magic dual sim card

Q1: What’s the unique and new function for MAGICSIM 16th dual sim card?
Answer:
1. Double menu. Both STK menu and 007 fast switch menu. Original STK menu such as mobile banking will be kept under 007 menu.  
2 after turn on Auto switch, SIM1 is on line, SIM2 can not connect at the moment. The system voice informed that the number you dialed can’t connect at the moment. (Suitable to 70% mobiles)
3 Intelligent IP dialing device.

Q2: MAGICSIM 16th dual sim card the introduction of simulating to switch numbers on line
Answer:
1.Enter STK menu, select “Auto Switch”
2. Enter SIM1 to set the time
3. Enter SIM2 to set the time
4. For the simulating auto switch with complex program and function, please set it according to   above flow. So SIM card will be in operation.
5. If within function setting time is 0 minute—Close “Auto switch”

Q3: The advantage of Magicsim Showing on line
Answer: When you switch number on same system, you will clearly see the number showing on screen. After modified the number, Magicsim can save it through using the most advanced international technology. For example, 13682234567 for SIM1, 1301234567 for SIM2, when you change the position of these two cards, accordingly changed numbers automatically with special memory function. If you have edited 10 cards, when you insert Magic dual sim card, it also can remember each number you edited before .it’s the newest and the most advanced technology

Q4: What is IP economy calling? How to operate?
Answer; IP calling is taking advantage of international net line, reach to save charge. IP is short form of Internet Protocol, taking its international agreement, using digital compression and packet switching on international web to transmit tone. The most excellence is taking full advantage of broad band, improving the utilization ratio of line, reducing the cost, in order to provide more convenient and economy service. IP phone will be the best choose, when you want to save charge. In fact, IP call can let user save much charge through international call.

Q5: For Magicsim 16th, how to set the IP code?
Answer: Make sure IP code set before using IP phone, and keep to the following regulations.
STK -->IP economy SIM1 -->Route setting 17909, Route setting condition 020 (if adding the condition, you input “*” and input other conditions).  User can set the subject by their self. Like China mobile IP and China Unicom IP. User can set IP code according to IP provider’s instructions. For example, IP code is 17909, once you input the numbers with the beginning of 020; it will automatically connect to IP router. User should observe IP provider’s introductions then IP will work properly.

Q6: How to use Magicsim 16th for IP call ?
Answer: After set IP code, user can call through Magicsim IP function. STK; IP economy:* SIM1 (* before IP code is on line) user called like as normal. For example, finishing input the phone number 02081013188, presses “send”, it will be automatically add before the phone number you dialed, 1790902081013188, so user easily calls without changing the dialing mode, and also save a large phone charge.

Q7: Why not my mobile use IP phone?
Answer: For some mobiles, owing to the limit of word count in STK menu, no matter whether your mobile support STK function, the mobile surely connects with the number of IP provider and the limit of word count in STK function. You trust Magicsim card to use without limitation. Our company used the most advanced international technology, which is to say if there is the same IP function in same field, this function can fit 20-30 mobiles for other IP phone, but 70-80 mobiles for our IP phone.

Q8: What kinds of customer will choose cutting card?
Answer: Have two cards, accept the cutting card and strive after perfection, fashion and popular, no limitation and convenient .It is suitable about 95% mobiles

Q9: what kinds of customer will choose non cutting card?
Answer: Have two cards; not accept the cutting card; save trouble of changing card, switch number and no need to modify mobile. Mobile has enough space for insert dual sim card. It is suitable about 70% mobiles.

Q10: How many kinds of product do Magicsim have altogether? What is difference of them?
Answer: Magcisim have various kinds of dual sim card.
For the function comparison, please consult the following :
Magicsim-20TH –A ,the series of cutting dual card (Multi language)
Magicsim-20TH –B ,the series of non-cutting dual sim card (Multi language)
Magicsim-20TH –C ,the series of Cutting dual sim card ( Auto switch time 0 to 9 mins )
Magicsim-20TH –D ,the series of non cutting card (Auto switch time 0 to 9 mins)
Magicsim-16TH –A ,the series of cutting dual sim card.( Double Menu, Not connect at the moment, IP function.)
Magicsim-16TH –B, the series of non cutting dual sim card (Double Menu, Not connect at the moment, IP function.)
Magicsim-15TH –A, the series of cutting dual sim card (Secret SMS)    (Stop Production)
Magicsim-15TH –B ,the series of non cutting dual sim card(Secret SMS) (Stop Production)

Q11: Is there a limitation in mobile?
Answer:
(1) The cutting card is suitable for 95% mobiles with the different program design in battery, sim-place and model.
(2) The non cutting card is suitable for 70% mobiles with the different program design in battery, sim-place and model. All mobiles which can’t support STK insufficient can’t work properly with magic dual sim card

Q12: Is there a limitation using SIM card?
Answer: It supports mostly kinds of GSM and 3G sim card from telecom carrier presently. And also supports encrypt format and operate system
(2) the original extra function program of SIM will be replaced by STK function.

Q13: Is it easily broken by human factor?
Answer: Magicsim dual sim card use the most toughness and soft plank with the resistance to enfold and compression. Please trust to use it. It’s under guarantee except human factor and nature loss.

Q14: Why not fold the mobile cover using non cutting card ?
Answer: Please use a little force to impact the battery tightly for the double cards thickness.

Q15: How to debug the fault by myself?
Answer: (1) when it appears ‘insert SIM card’or‘Failed SIM card’, you can use the simply method to modify according as introductions.
(2) The products are used with other problems, you can return to the dealer or detailer you bought firstly for more technology supports and assistance.

Q16. What’s the advantage of Magic dual sim card?
(1)Answer: Provide convenience. No need to take two mobiles and change card continuously.
(2)Economy and Practicality, only spending a little money, you can easily hold expensive mobile‘s function.
(3)Save phone charge. People who are often on business need to use different cards in different places. Local place use local card, out-of -town place use out-of-town card, it saves much charge.

Q17.Does Magic dual sim card fit all mobiles?
Answer: Nowadays, there are about 20-30 thousand mobile types in the market. And the production is going up quickly. At present, though researching and investigating, the cutting card is suitable for 95% mobiles and non cutting is for 70% mobiles .As to special mobile models, need further research.

Q18. Does Magic dual sim card fit all cards?
Answer: our products hold the best compatibility in the market according to international standard ISO/IEC 7816 and special specification ISO/IEC7811，ISO/IEC7812 ,only the mobiles support GSM are work properly.

Q19.Is the sim card easily to be broken by cut?
Answer: Generally this problem will not happen if you cut sim card according to instructions we provided. If quality and specification of your sim card is very different from the international standard card, we suggest you‘d better use scissor to cut, so are the oldest cards.

Q20. How to guarantee the product’s quality?
Answer: From researching, coming into the market, production, sale, to after service. We are always pursuing highly quality control and good service for our products. After full inspection and qualified rate reached to 100% .we will provide samples and shipment. In addition, we provide 3‰ as replacement for unqualified product. And we also accept unqualified product to renew.

Q21. How about your research and development ability?
Answer: People in this field are all know our ability of researching and developing is the strongest! Our company’s idea is ‘going head of technology’

Q22. How long does it take you to develop a new product?
Answer: When we develop a new product, we emphasize and pursue “novelty and unique”, as long as you have requirements of developing new function, please just free to tell us and we will make the samples in 7-15 days upon receipt of your order.

Q23. How about your product brand?
Answer: All user and people in this field are all know that our MAGICSIM brand is the most famous in dual sim card market.

Q24. Can the two numbers be on line at the same time
Answer: As one mobile with only one receiver, it is very difficult to make two sim cards online at the same time? Anyway, we are never stop making efforts to this direction.  
The present method to solve is if you set calling divert service for two sim card, two sim cards will be online at the same time.

Q25.How is Magic dual sim card selling in the market?
Answer: Where there is mobile, where there is existence of MAGICSIM dual sim card!

Q26.What Certificate do you provide?
Answer: We have obtained two Patent certifications in China and Taiwan area .one is for cutting card, the other is for non cutting card.

1. Mobile’s waiting keyboard (p) reference list

above waiting keyboard setting is for reference only . Different manufacturer’s identification and different types , you should inquiry the service center of mobile industry.